Privacy Policy

Privacy Policy

We areBIOHARMONIC WORLD s.r.o., withregistered officeat Na Perštýně 342/1, Staré Město, 11000 Prague 1, ID No. 01552058, registered in the Commercial Register under file No. C 208141 maintained by the Municipal Court in Prague, email store@bloominds.cz, telephone number +420 602 509 009.

We operate an e-shop on the website www.bloominds.cz.

We process certain personal data in order to provide our services, sell goods, and operate our website.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Processing of personal data

A. Processing of personal data when using the contact form

If you inquire about our products and services, we will work with the contact details you provide us, mainly through the inquiry form. These include: first name, last name, email address, phone number, your requirements regarding our products and services, and any other information you provide in the inquiry form or provide to us as part of further negotiations. 

For what reason?

We will contact you via them to make further arrangements regarding goods and services.

On what legal grounds?

This is processing based on Article 6(1)(b) of the GDPR – negotiating a contract or taking steps prior to entering into a contract at your request.

How long will we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 3 days from our last communication.

B.Processing of personal data in the case of a purchase

If you make a purchase from us, we will process the information you provide us with. This mainly includes billing information: first name, last name, address, telephone number, and email address. In the case of self-employed individuals or legal entities, we also process your company ID number and VAT number.

For what reason?

We need to process personal data in order to fulfill our contract—to deliver our goods or services to you. We will also use your contact details to communicate with you about the status of your order, or to address any complaints or queries you may have.

We will continue to process personal data in order to fulfill our legal obligations (mainly for accounting and tax purposes, or for handling complaints and other matters).

On what legal basis do we process personal data?

This processing is based on Article 6(1)(b) of the GDPR – performance of a contract – and Article 6(1)(c) of the GDPR – compliance with a legal obligation.

How long will we process personal data?

During the delivery of goods or provision of services and then for a period of 3 years from your last purchase and last provision of these services or delivery of goods, but no longer than until you revoke your consent to the processing of your personal data (for this purpose of processing).


C.Verification of reviews

If you have made a purchase from us and left a review, we can verify in our system (if possible) that you are indeed our customer and that the review relates to products and services that you have actually purchased.

For what reason?

Consumer protection regulations (in particular the Consumer Protection Act) require us to verify reviews in an appropriate manner if we communicate them as authentic (from our customers).

D.Newsletters (commercial communications)

If you subscribe to our newsletter or if you are a customer and have not opted out during your purchase, we will use your email address to send you our news.

On what legal grounds?

In the case of newsletter registration, processing is based on your consent, i.e. on Article 6(1)(a) of the GDPR. 

If you are a purchasing customer, this is permitted under Section 7(3) of Act No. 480/2004 Coll., on certain information society services, unless you have prohibited us from doing so at the time of purchase.

Consent is voluntary and can be revoked at any time.

How long will we process personal data?

2 years fromthe date of consent or last purchase.

If you no longer wish to receive our marketing communications, you can unsubscribe at any time by email or by contacting us at: store@bloominds.cz.

E.Analytics

We also use information about your purchase (what you bought, when, under what conditions) for analytical purposes. Based on this data, we know what goods to buy, where to strengthen our services, where to "cut back," and what to expect economically in the future. In short, we need data to properly manage and develop our company. 

For what reason?

We need data to manage and develop our company properly.

On what legal grounds?

This is processing based on Article 6(1)(f) of the GDPR – processing based on a so-called legitimate interest.

How long will we process personal data?

For a period of 12 months, after which we anonymize the data for these purposes or do not process it further. 

You can object to such processing. Please contact us using the contact details above.

 F. Analytics and ad targeting using contact information

If you have given us your consent on our toolbar, we also use your phone and email for analytics, tracking, and advertising targeting purposes, including through the use of (and linking to) Google tools.

On what legal grounds?

This processing is based on your consent, i.e. on Article 6(1)(a) of the GDPR. Consent is voluntary and can be revoked at any time.

How long will we process personal data?

For a maximum period of 1 year, unless you extend or withdraw your consent.

II. Who has access to the data?

Your data will remain with us. However, we work with certain companies or other individuals who have access to your data because they help us run our e-shop. These are:

• • operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Company ID No. 289 35 675, registered with the Municipal Court in Prague, Section B, File No. 25 395)
  • companies involved in the processing of payments (Fio banka, a.s., with its registered office at

• Na Florenci 2139/2, Nové Město, 110 00 Prague 1, ID No. 61858374, the company is registered with the Municipal Court in Prague, Section B, File 2704)
• companies involved in the shipment of goods (Zásilkovna s.r.o., with its registered office at Českomoravská 2408/1a, Libeň, 190 00 Prague 9, ID No. 28408306, registered with the Municipal Court in Prague, Section C, File 139387, and PPL CZ s.r.o., with its registered office at K Borovému 99, Jažlovice, 251 01 Říčany, ID No. 25194798, registered with the Municipal Court in Prague, Section C, File 105858)
• e-mailing service provider
• suppliers of marketing, IT, and analytical services
• providers of accounting, legal, and other advisory services

We process personal data within the European Union or within the framework of US tools that have joined the Data Privacy Framework program.

III. What else you should know 

Our company does not have a designated data protection officer.

In our company, decisions are not made on the basis of automated processing or profiling.

If you have any questions regarding personal data, please contact us at store@bloominds.cz or call +420 602 509 009.

IV. Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform various tasks, such as enabling efficient navigation between web pages, remembering your preferences, and generally improving the user experience. They can also ensure that the advertisements displayed online are better tailored to you and your interests.

We use the following cookies on our website:

• Essential cookies: these are necessary for the website to function, allowing you to log in to secure areas of the site and other basic site functionality. This category of cookies cannot be disabled. We can work with these cookies on the basis of legal regulations. Without them, we would not be able to provide our services to you safely and correctly.
• Analytical/statistical cookies: these allow us, for example, to recognize and count the number of visitors and to monitor how our visitors use the website. They help us improve the way the site works, for example, by enabling users to easily find what they are looking for. We only run these files with your prior consent.
• Advertising cookies:These are used to track preferences and enable us to display advertising and other content that best matches your interests and online behavior. We only activate these files with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

How can I prevent cookies from being used?

First and foremost, we would like to point out that the cookies we collect for the purpose of measuring website traffic and creating statistics on traffic and visitor behavior on the website are assessed as a whole and therefore in a form that does not allow us to identify individuals.
Cookies necessary for the functionality of the website are always stored only for the time necessary for its operation.

The easiest way to prevent cookies from being used is to refuse consent or change your browser settings. You can find more information about individual browsers and deleting/blocking cookies here:

• Chrome
• Firefox
• Internet Explorer
• Opera
• List
• Android
• Safari
• Microsoft Edge

We would like to add that the settings must be configured separately for each of your devices (phone, tablet, computer). 

You can withdraw your consent at any time.

Who processes cookies for us?

• provider of Google Analytics, AdSense, Doubleclick, and YouTube services, Google Ireland Ltd., with its registered office at Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, in accordance with its terms and conditions – you can read them here,
• Facebook and Instagram service provider, operated by Meta Platforms Ireland Ltd., with its registered office at 4 Grand Canal Quay, Grand Canal Bridge, Dublin 2, Ireland, in accordance with its terms and conditions – see here.

Cookies used:

For more information about cookies and their current list, please refer to your individual internet browser, most often under Developer Tools.

Consent can be expressed by ticking the checkbox contained in the cookie bar. You can subsequently reject cookies in your internet browser settings, or set your browser to accept only certain cookies.

V. Your rights in relation to the processing of personal data

Among other things, the GDPR gives you the right to contact us and request information about what personal data we process, request access to this data and have it updated or corrected, or request a restriction on processing. You may request a copy of the personal data being processed, request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You may object to processing based on legitimate interest.

If you believe that we are not handling your data correctly, you have the right to file a complaint withthe Office for Personal Data Protection or take your claims to court.

These terms and conditions are effective from October 1, 2024.